Planit:Forgot Password

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The "Forgot Password" feature is much more secure from our login page. If you log into the site directly, and you have forgotten your password you would use the "Forgot Password" link.

This link is when you have forgotten your password and you would like a new one sent out to you.

We have changed this feature to be more secure. The link itself has not changed it still looks the same but the process is a little different.


After you click the "Forgot Password" link you will still be presented where you can enter in your user ID.


Once you have entered in your valid ID it will present you with a message that an email has been sent to you.


You then must click the time sensitive link in the email message. If this email comes to a user in error they can delete the email, if they did ask for the request a password change then they have to do this change within the time stated.